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Skills measured

• Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
• Troubleshoot issues signing into Microsoft Teams (15-20%)
• Troubleshoot issues with files (15-20%)
• Troubleshoot federation issues (10-15%)
• Troubleshoot teams and channels (10-15%)
• Troubleshoot Microsoft Teams voice issues (15-20%)

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-740

Exam MS-740: Troubleshooting Microsoft Teams (beta)

Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Associate

Download exam skills outline

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Microsoft MS-740 Exam Syllabus Topics: