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Avaya 2U00210A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Unified Communications Solutions | - Integration with Avaya Aura and endpoints - Avaya UC product lineup and features |
| Topic 2: Sales and Deployment Scenarios | - Identifying customer requirements - Mapping UC capabilities to customer challenges |
| Topic 3: Unified Communications Fundamentals | - Overview of Unified Communications concepts - Benefits and business value of UC solutions |
Avaya APSS Unified Communications Online Test Sample Questions:
1. Which two of the following Avaya products support the Avaya Flare@ Experience operational capabilities? (Choose two.)
A) Avaya VDI Communicator
B) Avaya Aura@ core communications architecture
C) Avaya Aura@ Conferencing
D) Avaya one-X
2. The Avaya Aura0 Suite Licensing offers a flexible ordering approach to address solution oriented options for Avaya Aura* customers. Three UC feature suites are offered, replacing multiple individual licenses for UC features with simplified "bundles" that incorporate the majority of customer requirements and make it easy for any enterprise to move to video and mobile collaboration. Which two of the following will include licensing for Avaya Aura@ Messaging? (Choose two.)
A) Foundation Suite
B) Collaboration Suite
C) Mobility Suite
D) Standard licensing
3. You have convinced your Avaya Aura@ Communication Manager (CM) client, Jorge, to do in-house application development using Avaya ACE Release 3.0. Since he has multiple versions of CM deployed, Jorge calls and asks you, "What release of CM is required?" What would you tell Jorge?
A) 4.0 or later
B) 5.0 or later
C) 5.2 or later
D) 6.0 or later
4. A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?
A) Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.
B) No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,C | Question # 3 Answer: C | Question # 4 Answer: B |







