Choices matter more than efforts — effort spent on the wrong materials is effort lost. Prep4SureReview makes the right choice easy: 192 expert-verified practice questions for the 78201X exam, covering every Avaya IP Office™ Platform Support Certified objective in 2026.
Avaya 78201X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Certified Exam |
| Exam Number: | 78201X |
| Passing Score: | 70 |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Price: | $95 USD |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya IP Office™ Platform Administrator Avaya IP Office™ Platform Implementation |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Pearson VUE testing centers / Online proctored exam available |
| Pre Condition: | Recommended: Basic networking knowledge, familiarity with VoIP concepts, and hands-on experience with Avaya IP Office Platform. No mandatory prerequisites required. |
| Official Syllabus URL: | https://www.avaya.com/en/exams/78201X/ |
Avaya 78201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Unified Communications Features | 20-25% | - Messaging and Voicemail
|
| Topic 2: Security and System Administration | 10-15% | - System Administration
|
| Topic 3: IP Office Platform Architecture | 15-20% | - Network Infrastructure Requirements
|
| Topic 4: IP Office Installation and Configuration | 20-25% | - System Installation Procedures
|
| Topic 5: Troubleshooting and Maintenance | 15-20% | - Common Issue Resolution
|
| Topic 6: IP Endpoints and Clients | 15-20% | - IP Telephone Support
|
What Makes Prep4SureReview's 78201X Package Different
Avaya lists the following prerequisites for the Avaya IP Office™ Platform Support Certified: Recommended: Basic networking knowledge, familiarity with VoIP concepts, and hands-on experience with Avaya IP Office Platform. No mandatory prerequisites required..
Verify the current requirements on the official certification page before registering.
The Avaya IP Office™ Platform Support Certified blueprint is organized around these main domains:
- IP Office Platform Architecture (15-20%)
- Security and System Administration (10-15%)
- IP Endpoints and Clients (15-20%)
Additional domains follow in the official outline; our bank covers the complete set.
Per the latest exam information, the 78201X exam contains 60 questions and allows 90 minutes minutes. The software and online engines let you rehearse under those exact conditions.
Clear and confirmed. If you fail the corresponding exam within 60 days of purchase, send your failure score report to our support email together with a scanned copy of your enrollment slip — the official Score Report PDF must reach us within two days of the exam date. Once confirmed, we process the full refund within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Alternatively, exchange your product for two others of equal value at no cost.
Upon successful payment, our system automatically emails the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact us. From the date of purchase you hold a 365-day service warranty: our IT colleagues check update information every day, and whenever the bank is revised, we send you the download email for reference. Renew beyond the year at a 50% discount.
Currently, the 78201X exam requires a passing score of 70, and the registration fee is $95 USD. Both figures belong to Avaya and can change, so confirm them on the official site when you book.
Match the tool to your habits. The PDF version suits paper lovers: read online or print out for handwritten practice. The software version suits Windows users: interactive and functional, it reminds you of good study methods and easy memorization — and it remembers your mistakes after each session, prompting repeated practice until they stick. The online version carries the same functions to every operating system and device, so you can read, write, and recite anytime, anywhere. Whichever you choose, every answer is expert-verified, customer service is online 24/7, your information stays secret under a strict protection system — no advertisement emails — and returning customers enjoy loyalty discounts.
Avaya IP Office™ Platform Support Certified Sample Questions:
Which mode should be selected in Manager to create and modify all aspects of an IP Office system?
- A. Simplified View
- B. Basic Edition
- C. Installation Mode
- D. Configuration Mode
Correct Answer: D 🗳️
Fax machines with modems may encounter difficulties with VoIP. Which of the following protocols can be employed to mitigate this issue?
- A. Internet Protocol Security (IPsec)
- B. Extensible Authentication Protocol (EAP)
- C. Transport Layer Security (TLS)
- D. T.38 Fax Relay
Correct Answer: D 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Refer to the Exhibit.
Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.
When setting the level to Verbose, what is the equivalent level number shown in the audit logs?
- A. 7
- B. 5
- C. 9
- D. 3
Correct Answer: C 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
When you first power on the Avaya IP Office, there are two default incoming call routes. One is to route all voice calls to the Hunt Group Main, which contains the first 10 users, and the other is for data calls.
By default, where are data calls routed?
- A. Hunt group Main
- B. Extension Modem
- C. Hunt group Data
- D. RAS access Dialin
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
What is the reason for starting the expansion modules before powering up the control unit, as recommended by Avaya?
- A. The control unit may not always detect the expansion units if powered up last.
- B. It is simpler to start with the expansion unit at the top and then work your way down.
- C. All expansion units must be powered for the control unit to detect them.
- D. The expansion units require more time to power up than the control unit.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
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