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  • Exam Code: C9020-562
  • Exam Name: IBM Storwize Family Technical Solutions V4
  • Updated: Aug 03, 2026
  • Q & A: 60 Questions and Answers
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  • Exam Code: C9020-562
  • Exam Name: IBM Storwize Family Technical Solutions V4
  • Updated: Aug 03, 2026
  • Q & A: 60 Questions and Answers
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  • Exam Name: IBM Storwize Family Technical Solutions V4
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IBM C9020-562 Exam Syllabus Topics:

SectionObjectives
Data Protection and Integration- Data protection options
  • 1. IBM Spectrum Protect integrations
  • 2. Snapshots and replication fundamentals
Storage Management- Manage storage resources
  • 1. Volume creation and migration
  • 2. Disk pools and RAID configurations
Storwize Architecture and Components- Understand Storwize family product features
  • 1. Storwize hardware models and variants
  • 2. Control enclosures and node configurations
Storage Networking and Protocols- Configure connectivity and protocols
  • 1. iSCSI, Fibre Channel basics
  • 2. Authentication protocols (e.g., Kerberos)
Tools and Utilities- Use Storwize tools
  • 1. IBM Spectrum Virtualize / management interfaces
  • 2. Capacity reporting tools

IBM Storwize Family Technical Solutions V4 Sample Questions:

1. A customer wants a better understanding of how storage is being used in the file systems of various
servers.
Which IBM Spectrum Control tool gathers these details?

A) STAT
B) Capacity reporting
C) Tiered Storage Optimizer
D) Storage Resource Agents


2. A customer with excessive annual growth is looking at a storage refresh .
Which benefit does the IBM Storwize V7000 offer this customer?

A) It can virtualize other vendors' storage for unlimited time and size.
B) It can perform a software transfer when moving to the next model.
C) It supports in-place fork-lift system upgrades.
D) It can scale up and scale out through clustering.


3. A customer wishes to provide a VMware administrator with storage capacity to manage the volume
creation. The system only has one storage pool.
How should the customer configure the existing system to limit the capacity provided to the administrator?

A) Create a child pool
B) Create one large volume
C) Use IBM Spectrum Control Base
D) Create another storage pool with new storage


4. A solution requires access to a file share on the IBM Storwize V7000 Unified via Mac OS X 10.7, RHEL
6 .4, and Windows 8.
Where should the technical specialist determine connection protocol support for this mixed environment?

A) eConfig
B) Announcement
C) Sales Manual
D) SSIC


5. A customer has several large disk systems serving up block data over Fibre Channel that are of varying
degree of utilization and needs to constrain growth and manage performance. The disk systems are made
by EMC, Huawei, Bull, and IBM.
Which IBM software solution should be discussed?

A) IBM Virtual Storage Center for Storwize
B) IBM Spectrum Scale
C) IBM Cloud Object Storage
D) IBM Spectrum Control Base Edition


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: A

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