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HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Real Exam Qty: | 62-72 |
| Exam Duration: | 60 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Recommended Training: | HP Learning Center / HP Sales Training Resources |
| Exam Registration: | HP Certification Portal / Pearson VUE |
| Sample Questions: | ![]() |
| Exam Way: | Online, web-based, timed exam delivered via HP certification platform (Pearson VUE or HP learning portal) |
| Pre Condition: | No formal prerequisites required; basic knowledge of IT or printing solutions recommended. |
| Official Syllabus URL: | https://www.pearsonvue.com/us/en/hpi.html |
HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer solutions positioning | - Solution mapping
|
| Printing solutions and services | - Security and document workflow
|
| Imaging and Printing Fundamentals | - Sales fundamentals for HP solutions
|
HP Imaging and Printing Sales Fundamentals Exam: Common Questions Answered
The HP Imaging and Printing Sales Fundamentals exam includes 62-72 questions and gives you 60 minutes to finish. That works out to a tight per-question pace, so flagging a hard item and moving on is usually smarter than getting stuck. Before test day, sit at least one full timed session with the Prep4SureReview test engine β practicing under the clock is the fastest way to build the rhythm the real HP2-B102 exam demands.
The HP2-B102 exam is the official HP exam that leads to the HP ExpertONE Certification certification, positioned at the Associate level. It validates the skills employers expect from certified professionals, and passing it is a concrete step forward in an IT career.
Yes. Prep4SureReview offers a free PDF demo of the HP Imaging and Printing Sales Fundamentals material, so you can check the question style and answer quality before paying. After purchase, your product includes 365 days of free updates; once that period expires, you can extend the update service at a 50% discount from your member zone.
The HP Imaging and Printing Sales Fundamentals exam is organized into 3 domains. The main ones include Imaging and Printing Fundamentals; Customer solutions positioning; Printing solutions and services. Weightings tell you where to spend most of your study time, and the full topic breakdown is listed in the exam outline section above on this page.
You can book the HP2-B102 exam through the official registration channels below:
The exam is delivered as Online, web-based, timed exam delivered via HP certification platform (Pearson VUE or HP learning portal), so pick the option that fits your schedule when booking.
If you take the HP Imaging and Printing Sales Fundamentals exam within 60 days of your purchase and do not pass, you can apply for a full refund under the Prep4SureReview refund policy. The claim requires a scanned enrollment slip and your official Score Report in PDF, submitted within 2 days after the exam; claims are processed within 7 days. Note that the guarantee applies only to the corresponding exam β attempts taken within 3 days of purchase, downloaded-but-never-taken exams, free materials, and expired orders are not covered, and the candidate name must match the payer name. Prefer new material instead of a refund? You can swap for two free exam products of equal value and keep the update service on your original purchase. As for delivery, everything is instant: the download link reaches your mailbox within one minute of payment (contact support if nothing arrives within 2 hours), and there is no limit on how many computers you can install it on.
No formal prerequisites required; basic knowledge of IT or printing solutions recommended. Requirements like these can change, so before you book, confirm the current eligibility rules on the official page: https://www.pearsonvue.com/us/en/hpi.html.
HP recommends the following training options for HP2-B102 candidates:
Official courses build the theory; the 63 practice questions from Prep4SureReview then let you measure how ready you actually are for the real exam.
HP Imaging and Printing Sales Fundamentals Sample Questions:
What should a business do before deciding to print in-house?
- A. Hire a local print shop employee on a contract basis to help develop in-house material
- B. Determine if they can get a bulk discount on glossy paper
- C. Use the HP Print Cost Calculator to determine if printing a job in-house is cost-effective
- D. Find a contractor to create the design
Correct Answer: C π³οΈ
What is the key technology behind HP leading First Page Out (FPO) performance?
- A. HPFastRes
- B. HP Intelligent Networking
- C. HP Instant-on Fuser
- D. HP Color Tables
Correct Answer: C π³οΈ
What is the most important fact to remember about transactional and consultative sales?
- A. You should focus only on your margin.
- B. You should minimize time spent with customers.
- C. You should focus primarily on volume of sales.
- D. You should focus on your customer's business problems
Correct Answer: D π³οΈ
What is one way to research a client's regulations, challenges, and concerns?
- A. talk to the previous sales person who serviced the account
- B. call your client's competitors and ask questions
- C. interview the client's customers
- D. find and study its trade association's website
Correct Answer: A π³οΈ
What is the goal when optimizing an imaging and printing fleet?
- A. a balance between cost and productivity
- B. replacement of single-function printers with multifunction devices
- C. centralization of printing on a few devices
- D. replacement of all ink devices with laser devices
Correct Answer: A π³οΈ
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