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Pegasystems PEGACPDC23V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Decisioning Consultant 23 |
| Exam Number: | PEGACPDC23V1 |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Related Certifications: | Certified Pega Data Scientist Certified Pega Lead Decisioning Architect |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Scenario, Drag and drop, Multiple choice |
| Exam Way: | Onsite or Online Proctored (via Pearson VUE) |
| Pre Condition: | Decisioning Consultant |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant-0 |
Pegasystems PEGACPDC23V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Decision strategies | 25% | - Create engagement strategies using customer credit score - Create and understand decision strategies |
| Topic 2: AI and Arbitration | 8% | - Action prioritization with AI - Action arbitration - Prioritize with business levers |
| Topic 3: Contact policy and volume constraints | 13% | - Avoid overexposure on outbound - Avoid overexposure of actions - Limit action volume on outbound |
| Topic 4: Engagement policies | 12% | - Customer journeys - Define customer engagement policies - Create an engagement strategy |
| Topic 5: Actions and treatments | 12% | - Present a single offer on the web - Define an action for outbound - Define and manage customer actions |
| Topic 6: Next-Best-Action concepts | 10% | - Define the starting population - Optimize next-best-action strategy - Essentials of always-on outbound - Optimize customer value in contact center - One-to-one customer engagement |
| Topic 7: Channels | 10% | - Share action details with third-party distributors - Create a real-time container - Send offer emails - Real-time containers |
| Topic 8: Business agility in 1:1 customer engagement | 10% | - Lifecycle of a change request - Building your business operations team - Launching new offer on web - Updating existing actions - Agility in a customer engagement project - Implementing business changes using Revision Manager - Change management process |
PEGACPDC23V1 Exam — Questions Candidates Actually Ask
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The Pegasystems Certified Pega Decisioning Consultant 23 is the official Pegasystems exam behind the Pegasystems Certification certification at the Professional level. It's how the vendor verifies that your skills meet its standard — and how employers know they do. Related credentials include Certified Pega Data Scientist, Certified Pega Lead Decisioning Architect, useful context if you're mapping a longer certification path.
60 questions, 90 minutes on the clock. That ratio is the real exam-within-the-exam: budget your time per question, learn to flag and move on, and rehearse in the Prep4SureReview engine under real timing until finishing comfortably becomes your default.
The Pegasystems Certified Pega Decisioning Consultant 23 blueprint divides into 8 domains, with Business agility in 1:1 customer engagement (10%), Channels (10%), Decision strategies (25%) among the headline areas. Let the weightings steer your hours — they tell you where the questions concentrate. The full outline above shows every subtopic.
Decisioning Consultant Vendor policies evolve, so before booking, confirm the latest eligibility details on the official exam page (official PEGACPDC23V1 exam information).
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