Quality earns repeat customers, and repeat customers tell their teams — Prep4SureReview keeps the Plat-Admn-201 question bank lean and verified so that Salesforce Certified Platform Administrator preparation stays efficient from the first pass to the final review.
Salesforce Plat-Admn-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator Exam |
| Exam Number: | Plat-Admn-201 (also known as ADM-201) |
| Certificate Validity Period: | 1 year, renewable annually via free maintenance modules |
| Real Exam Qty: | 60 scored + up to 5 unscored items (65 total) |
| Exam Price: | $200 USD + applicable taxes |
| Available Languages: | Spanish, German, Italian, English, Chinese (Simplified), Japanese, French, Portuguese (Brazil), Korean |
| Exam Format: | Multiple-select, Multiple-choice |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Recommended Training: | Trailhead Learning Path |
| Exam Registration: | Official Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing center (Pearson VUE / Kryterion) |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on Salesforce administration experience |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201 |
Salesforce Plat-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data and Analytics Management | 17% | - Data security and sharing - Reports and dashboards - Data import/export/backup - Data quality and validation |
| Topic 2: Agentforce AI | 8% | - Configuration and security - Troubleshooting and maintenance - AI agent capabilities and use cases |
| Topic 3: Sales and Marketing Applications | 10% | - Campaigns and products - Opportunity management - Lead management |
| Topic 4: Object Manager and Lightning App Builder | 15% | - Data model architecture
|
| Topic 5: Productivity and Collaboration | 10% | - AppExchange packages - Chatter and collaboration features - Mobile app configuration - Activity management |
| Topic 6: Service and Support Applications | 10% | - Entitlements and service contracts - Case management - Solution and knowledge base |
| Topic 7: Configuration and Setup | 15% | - Company-wide settings
|
| Topic 8: Automation | 15% | - Process automation tools
|
Plat-Admn-201 Exam Questions Answered by Prep4SureReview
- Sales and Marketing Applications (10%)
- Configuration and Setup (15%)
- Productivity and Collaboration (10%)
Salesforce Certified Platform Administrator Sample Questions:
Service reps in a call center do not have assigned desks. They sit at any available desk and use the computer on that desk to access Salesforce. A Platform Administrator has been asked to streamline the login process so the reps do not have to authenticate each time they log in at a different computer. Which function should the administrator use to implement this request?
- A. Custom Profile
- B. Permission Set
- C. Multi-factor Authentication
- D. Trusted IP Ranges
Correct Answer: D 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?
- A. Data Import Wizard
- B. Dataloader.io
- C. Manual Import
- D. Data Loader
Correct Answer: A 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
The VP of sales at AW Computing would like sales reps to check in with their top account every Monday. The VP would like a dashboard component to show the status of the check-ins. What should a Platform Administrator configure to remind the reps to contact their top account?
- A. Use a process email alert on the account.
- B. Add the email action to the page layout.
- C. Create a time-based workflow task.
- D. Enable the creation of recurring tasks.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Which Salesforce feature allows a Platform Administrator to automate3 the routing of records to specific users for review and decision-making based on predefined criteria?
- A. Schema Builder
- B. Validation Rules
- C. Assignment Rules
- D. Approval Process
Correct Answer: D 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. Which feature should a Platform Administrator configure to meet this requirement?
- A. Case Scheduled Reports
- B. Case Assignment Rules
- C. Case Dashboard Refreshes
- D. Case Escalation Rules
Correct Answer: D 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Viewing page 1 out of 32 pages.
Viewing questions 1-5 out of 160 questions.
Michelle 
Larry 
Lance 
Augus 
Norman 
Jerome 
Addison 
Channing 
Kelly 
Joanne 
Uriah 
Mandel 
