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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which three statements describe the prerequisites for installing Avaya Workforce Engagement server in deployment level 3,4 or 5? (choose three).

A) The Framework components need to be installed using a domain account with loca administrator privileges in the Framework server.
B) Date center servers can be split in multi-domain forests.
C) Date center zone servers, service user and group account, must all be members of the domain 's Active Directory.
D) The Framework components can be installed in a workgroup environment.
E) The Framework components can be installed using a Management Service Account (MSA).

2. Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)

A) It is used to define and configure disk partitions used for storing.
B) It monitors the call buffer to ensure that there is enough free space to.
C) It removes all the data associated with a recording file when necessary.
D) It deletes the oldest recordings from the drive to make free space for the new recordings

3. Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?

A) The SR validator compares the current installation and configuration to the requeriment file for that server
B) All server validation information is maintained on a separate logging server
C) The server group and server type are automatically detected by the SR Validator
D) The SR validator attempts to fix any issues it finds

4. The technician is configuring the voice recording solution
What is the first step to properly setting up the voice recording in an Avaya Contact Recorder Advanced (ACRA) environment

A) Create Phones and Extensions
B) Set up recording Environtment
C) Create a phone Data Source
D) Create a Member Group

5. Which two statements about Enterprise Manager (EM) features are true? (Choose two)

A) It eliminates duplicate configuration if shares data
B) It allows application-level functionality configuration
C) It is browser-based interface
D) User access is through the system Management desktop applications

Solutions: