Let us be honest: the 100-140 exam is hard, and the material you choose matters more than the hours you log. In 2026, the Prep4SureReview package gives you 649 practice questions designed by experts and professors who know this exam well.
Cisco 100-140 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Certified Support Technician (CCST) IT Support |
| Exam Number: | 100-140 |
| Real Exam Qty: | 40-50 |
| Exam Price: | $125 USD |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 50 minutes |
| Exam Format: | Scenario-based Questions, Multiple Response, Multiple Choice |
| Available Languages: | Japanese, Portuguese, English, Chinese, Arabic, French, Spanish |
| Related Certifications: | Cisco Certified Support Technician (CCST) IT Support |
| Passing Score: | Variable |
| Sample Questions: |  |
| Exam Way: | Online or in-person via Pearson VUE |
| Pre Condition: | No formal prerequisites |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/ccst-it-support.html |
Cisco 100-140 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security and Best Practices | 20% | - Security Fundamentals
|
| Operating Systems and Software | 25% | - Application Support
|
| Networking and Connectivity | 20% | - Basic Networking
|
| IT Support Job Tasks and Responsibilities | 15% | - Queue and Time Management
|
| Hardware Support | 20% | - Peripheral Devices
|
Cisco Certified Support Technician (CCST) IT Support Exam: Decide With Evidence
Cisco recommends these training resources for the Cisco Certified Support Technician (CCST) IT Support exam:
Follow the training with steady self-testing — the 649 practice questions from Prep4SureReview help you apply theory and fill any gaps the training leaves.
The 100-140 exam is a Cisco certification exam validating the Cisco Certified Support Technician (CCST) IT Support syllabus shown above. It belongs to these credential paths: Cisco Certified Support Technician (CCST) IT Support. Candidates in 2026 start with Prep4SureReview's 649 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Prep4SureReview issues a full refund if you take the Cisco Certified Support Technician (CCST) IT Support exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The official Cisco Certified Support Technician (CCST) IT Support outline defines 5 domains. The leading three are Networking and Connectivity (20%), Hardware Support (20%), and IT Support Job Tasks and Responsibilities (15%). The full list is in the topics section above, and Prep4SureReview's 649 practice questions cover each one.
The Cisco Certified Support Technician (CCST) IT Support exam contains 40-50 to complete within 50 minutes. Timed simulation in the Prep4SureReview Desktop Test Engine teaches that rhythm before exam day does.
No formal prerequisites Since requirements change over time, confirm the latest on the official Cisco exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 649 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The Cisco Certified Support Technician (CCST) IT Support exam requires Variable to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the Prep4SureReview engines before booking is the cheaper option.
Online or in-person via Pearson VUE Register for the Cisco Certified Support Technician (CCST) IT Support exam through these official channels:
After booking, Prep4SureReview delivers your practice questions within 1 minute — preparation starts the same day.
Cisco Certified Support Technician (CCST) IT Support Sample Questions:
What is a crucial step a technician must take when using AI to process personal data during troubleshooting to mitigate privacy risks?
- A. Allow AI full access to all company databases to enhance learning capabilities
- B. Ensure that all data used by AI is anonymized where feasible before processing
- C. Share AI-processed data with external vendors to gain insights on potential improvements
- D. Use AI to collect as much personal data as possible to improve troubleshooting accuracy
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
When using AI as a part of the troubleshooting process, what is a crucial limitation a technician must consider?
- A. AI can autonomously implement solutions without oversight
- B. AI-generated solutions must be interpreted and applied by a skilled technician
- C. AI can generate new data independently to resolve unknown issues
- D. AI requires no input from technicians to start the diagnostic process
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
During a network upgrade, a technician needs to ensure that the new Ethernet cables support speeds of up to 10 Gbps.
Which category of Ethernet cable should the IT support technician recommend for an RJ-45 connection?
- A. Category 6
- B. Category 5e
- C. Category 3
- D. Category
Correct Answer: A 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
A network technician wants to monitor incoming connections on a specific port to ensure it is not being flooded.
Which ss command should be used to filter connections by destination port?
- A. ss sport == :80
- B. ss dport == :80
- C. ss dst :80
- D. ss src :80
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
What should an employee do if they discover that proprietary software code has been inadvertently posted in a public forum by a colleague?
- A. Contact the forum administrator to discuss the issue without alerting the company
- B. Notify their supervisor or the information security team immediately
- C. Copy the code for personal use before it is removed
- D. Leave it, assuming someone else will notice and handle it
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
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