[2023] Use Valid Exam ITIL-Foundation by Prep4SureReview Books For Free Website
Free ITIL Foundation Certification ITIL-Foundation Official Cert Guide PDF Download
ITIL-Foundation certification exam is an internationally recognized certification that is highly respected in the IT industry. ITIL Foundation Certification - IT Service Management certification is awarded by the Axelos, which is a joint venture between the UK Government and Capita. The ITIL-Foundation certification provides a solid foundation for IT professionals who want to advance their careers in IT service management.
ITIL-Foundation (ITIL Foundation Certification - IT Service Management) Exam is a widely recognized certification exam for IT professionals in the field of IT Service Management. ITIL Foundation Certification - IT Service Management certification is based on the ITIL (Information Technology Infrastructure Library) framework and is designed to provide IT professionals with an understanding of IT Service Management best practices. The ITIL-Foundation Exam is a comprehensive exam that covers the key concepts, principles, and practices of IT Service Management.
NEW QUESTION # 23
What type of baseline captures the structure, contents and details of the infrastructure and represents a set of items that are related to each other?
- A. Configuration baseline
- B. Project baseline
- C. Asset baseline
- D. Change baseline
Answer: A
NEW QUESTION # 24
Which process would ensure that utility and warranty requirements are properly addressed in service designs?
- A. Availability management
- B. Design coordination
- C. Capacity management
- D. Release management
Answer: B
NEW QUESTION # 25
Which process has the purpose to ensure that, by managing the risks which could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?
- A. Change management
- B. Financial management for IT services
- C. IT service continuity management
- D. Service catalogue management
Answer: C
NEW QUESTION # 26
What body exists to support the authorization of changes and to assist change management in the assessment and prioritization of changes?
- A. The change authorization board
- B. The change advisory board
- C. The change manager
- D. The change implementer
Answer: B
NEW QUESTION # 27
Access management is closely related to which other process?
- A. Capacity management only
- B. Change management
- C. Information security management
- D. 3rd line support
Answer: C
NEW QUESTION # 28
What is the BEST definition of a definitive media library?
- A. It is a structured document with definitive information regarding all live IT services, including those available for deployment
- B. It is a set of tools and databases that is used to manage knowledge, information and data
- C. It is a secure library in which all definitive authorized versions of all media configuration items are stored and protected
- D. It is a secure library in which the latest versions of authorized software items are stored and protected
Answer: C
NEW QUESTION # 29
The experiences, ideas, insights and values of individuals are examples of which level of understanding within knowledge management?
- A. Data
- B. Information
- C. Knowledge
- D. Governance
Answer: C
NEW QUESTION # 30
Why are public frameworks, such as ITIL, attractive when compared to proprietary knowledge?
- A. Public frameworks are prescriptive and tell you exactly what to do
- B. Proprietary knowledge has been tested in a wide range of environments
- C. Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often undocumented
- D. Public frameworks are always cheaper to adopt
Answer: C
NEW QUESTION # 31
Which is responsible for the production of the service design package (SDP)?
- A. Design coordination
- B. Service portfolio management
- C. Service design
- D. Service catalogue management
Answer: C
NEW QUESTION # 32
Access management is responsible for implementing policies defined in which process?
- A. Change management
- B. Information security management
- C. Problem management
- D. Service portfolio management
Answer: B
NEW QUESTION # 33
Check, Act and Plan are three of the stages of the Deming Cycle. Which is the fourth?
- A. Measure
- B. Perform
- C. Implement
- D. Do
Answer: D
NEW QUESTION # 34
Which of the following is the BEST description of a centralized service desk?
- A. There is a single desk in one location serving the whole organization
- B. The desk is co-located within or physically close to the user community it serves
- C. The desk uses technology and other support tools to give the impression that multiple desk locations are in one place
- D. The desk provides 24 hour global support
Answer: A
NEW QUESTION # 35
Which of the following is NOT a valid objective of problem management?
- A. To eliminate recurring incidents
- B. To prevent problems and their resultant Incidents
- C. To manage problems throughout their lifecycle
- D. To restore service to a user
Answer: D
NEW QUESTION # 36
Which BEST describes a situation in which the emergency change advisory board (ECAB) is used?
- A. Outside the normal working hours of the business unit.
- B. During peak or holiday periods when emergencies are more likely to occur.
- C. In an emergency when it is not possible to convene a full CAB.
- D. Following a full change advisory board (CAB) to resolve any outstanding agenda items.
Answer: C
NEW QUESTION # 37
Which one of the following activities is NOT part of the Deming Cycle?
- A. Act
- B. Do
- C. Co-ordinate
- D. Plan
Answer: C
NEW QUESTION # 38
......
ITIL ITIL-Foundation Official Cert Guide PDF: https://www.prep4surereview.com/ITIL-Foundation-latest-braindumps.html
Exam ITIL-Foundation: ITIL Foundation Certification - IT Service Management - Prep4SureReview: https://drive.google.com/open?id=1cg84Qctf7W5DVnLEr6nr-itaYrSkpYXf
