Demand for Avaya-certified professionals keeps outpacing supply, and the Avaya IP Office™ Platform Configuration and Maintenance exam is the doorway in. Prep4SureReview stocks 132 practice questions built specifically for 78200X, so your preparation targets the credential employers are actually paying for.
Avaya 78200X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Configuration and Maintenance Exam |
| Exam Number: | 78200X |
| Real Exam Qty: | 66 |
| Exam Format: | Multiple choice |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Related Certifications: | Avaya IP Office™ Platform Technical Associate Support (ASTA-3000) |
| Available Languages: | English |
| Sample Questions: | ![]() |
| Exam Way: | Delivered online/onsite through Avaya Learning testing partners |
| Pre Condition: | Experience with Avaya IP Office systems; recommended to hold or be working toward Avaya IP Office Platform Technical Associate credentials |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78200X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Administration and Management | - System Configuration and Upgrades - User and Endpoint Management |
| Security and Troubleshooting | - Monitoring and Diagnostic Tools - System Security Configuration |
| Call Features and Routing | - Call Routing Strategies - Hunt Groups and Short Codes |
| IP Office™ Platform Overview | - Platform Architecture and Components - Deployment Scenarios and Features |
| Voicemail and Messaging | - Unified Messaging Basics - Voicemail Pro |
| System Installation and Software Upgrades | - Upgrade Procedures - Software Installation Tools |
The Avaya 78200X Exam, Question by Question
Avaya IP Office™ Platform Configuration and Maintenance is an official exam run by Avaya under exam code 78200X. Passing it awards the ACSS certification, which sits at the Professional tier. It also counts toward related credentials such as Avaya IP Office™ Platform Technical Associate Support (ASTA-3000). Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Avaya IP Office™ Platform Configuration and Maintenance exam gives you 90 minutes to work through 66 questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Prep4SureReview test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
Experience with Avaya IP Office systems; recommended to hold or be working toward Avaya IP Office Platform Technical Associate credentials
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
It is. Prep4SureReview publishes a free PDF demo of the Avaya IP Office™ Platform Configuration and Maintenance material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Prep4SureReview stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Avaya IP Office™ Platform Configuration and Maintenance exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
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Avaya IP Office™ Platform Configuration and Maintenance breaks down into 6 official domains, led by System Installation and Software Upgrades, IP Office™ Platform Overview, and Security and Troubleshooting. You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:
Which Application will enable users to access their own recordings from within Media Manager?
- A. Web Self Recordings
- B. Web Self Administration
- C. Web Self Management
- D. Web Self Media Manager
Correct Answer: B 🗳️
Which IP Office 500 V2 base card supports both Analogue and Digital telephony?
- A. the Combination card
- B. the TCM8 Card
- C. the Base Carrier Card
- D. the VCM Card
Correct Answer: A 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Which three licenses are part of Centralized Licensing? (Choose three.)
- A. SIP Trunk Channels
- B. Additional PRI Channels
- C. 3rd Party Endpoints
- D. SoftConsole
- E. Power User
Correct Answer: A,C,E 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
You have purchased a pre-configured Avaya Application Server, the Server has Voicemail Pro and one-X® Portal already installed.
Which application should you use to check that they are both running?
- A. Application Server
- B. Manager Application
- C. Monitor Application
- D. Web Manager Application
Correct Answer: B 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the "Tip Line" as a selection in their auto attendant.
When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.)
- A. Configure a Tip Line folder in the Voicemail Pro drive.
- B. Select the time profile for Recording.
- C. Set the recording destination to VRLA.
- D. Create a short code to start and stop recording.
- E. Create a user for the Tip Line calls.
Correct Answer: C,E 🗳️
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