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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Data protection, replication, and disaster recovery - Software-defined storage and hybrid cloud readiness |
| Value Proposition & Competitive Positioning | 33% | - Highlight unique IBM differentiators and advantages - Communicate TCO, ROI, and business benefits - Position IBM storage solutions against competitors |
| Gather Customer Requirements | 24% | - Assess customer business and technical needs - Identify workload characteristics and performance demands - Determine capacity, availability, and data protection requirements |
| Application & Solution Design | 21% | - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Design storage solutions for enterprise applications - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control |
| Systems Management & Software | 15% | - Understand IBM storage management tools - Virtualization and cloud integration capabilities - Data reduction, deduplication, compression, and tiering |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
A customer has asked about software defined storage. It has a heterogeneous storage environment.
Which IBM solution helps the customer implement software defined storage and leverage its investment in existing storage?
A. IBM Spectrum Control
B. ProtecTIER
C. XIV
D. DS8870
Question 2
What is an advantage of IBM XIV compared to EMC VMAX?
A. Professional migration services
B. Software priced by capacity
C. Ease of management
D. Fully automated software tiering
Question 3
As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
A. What kind of data will the customer store in an information lifecycle appliance?
B. Does storage virtualization use IBM Spectrum Virtualize?
C. What are the RPO and RTO objectives for each application?
D. Does storage management use IBM Spectrum Control?
Question 4
Which technical resource should a business partner use in PartnerWorld to obtain technical information and competitive comparisons to close a proposal?
A. Techline
B. Techdocs
C. DeveloperWorks
D. BP Innovation Center
Question 5
A customer wants to implement a software defined storage solution but has existing leases in competitive storage.
Which advantage does IBM Spectrum Control have to help the customer move forward with implementation?
A. Encryption
B. Virtualization
C. Replication
D. Compression
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: A |







