A better job and better pay start with proof of skill, not promises. In 2026, the 78202T credential is that proof — and Prep4SureReview supplies the 190 practice questions to prepare for it honestly.
Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Exam Price: | $125 USD |
| Exam Format: | Online Test, Multiple Choice |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 30 |
| Certificate Validity Period: | Valid until program retirement |
| Available Languages: | English |
| Passing Score: | 70% |
| Related Certifications: | Avaya IP Office Platform Technical Associate Implement (ASTA-7720) Avaya Certified Support Specialist (ACSS) |
| Recommended Training: | Avaya IP Office Platform Support Training |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Hold Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Status, Troubleshooting and Alarm Management | 20% | - Fault isolation and troubleshooting - Alarm identification and resolution - Issue escalation procedures - Performance monitoring |
| Topic 2: Call Flow Configuration and System Monitoring | 20% | - Call routing and short codes - Call behavior analysis - System monitoring tools - Voicemail and UCM configuration |
| Topic 3: Data Backup, Restoration and System Upgrades | 20% | - Software and firmware upgrades - Backup and restore procedures - System recovery processes - Configuration management |
| Topic 4: Avaya IP Office Platform and Security Administration | 20% | - System administration and management - User and extension configuration - Platform architecture and components - Security settings and policies |
| Topic 5: Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - System logging and analysis - Network and SIP diagnostics - SSA and Monitor tools usage |
78202T Exam FAQ — Devices, Updates, Know-How
Recommended: Hold Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 190 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The 78202T exam is a Avaya certification exam validating the Avaya IP Office™ Platform Support Online Test syllabus shown above. It belongs to these credential paths: Avaya IP Office Platform Technical Associate Implement (ASTA-7720), Avaya Certified Support Specialist (ACSS). Candidates in 2026 start with Prep4SureReview's 190 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Avaya recommends these training resources for the Avaya IP Office™ Platform Support Online Test exam:
Follow the training with steady self-testing — the 190 practice questions from Prep4SureReview help you apply theory and fill any gaps the training leaves.
The official Avaya IP Office™ Platform Support Online Test outline defines 5 domains. The leading three are System Status, Troubleshooting and Alarm Management (20%), Call Flow Configuration and System Monitoring (20%), and Avaya IP Office Platform and Security Administration (20%). The full list is in the topics section above, and Prep4SureReview's 190 practice questions cover each one.
The Avaya IP Office™ Platform Support Online Test exam contains 30 to complete within 60 minutes. Timed simulation in the Prep4SureReview Desktop Test Engine teaches that rhythm before exam day does.
The Avaya IP Office™ Platform Support Online Test exam requires 70% to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the Prep4SureReview engines before booking is the cheaper option.
Prep4SureReview issues a full refund if you take the Avaya IP Office™ Platform Support Online Test exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored exam Register for the Avaya IP Office™ Platform Support Online Test exam through these official channels:
After booking, Prep4SureReview delivers your practice questions within 1 minute — preparation starts the same day.
Avaya IP Office™ Platform Support Online Test Sample Questions:
Which Avaya IP Office™ application will allow a system administrator to see historical events and alarms on a trunk in the Avaya IP Office™?
- A. System Monitor
- B. Manager Application
- C. System Status Application
- D. Voicemail Pro Client
Correct Answer: C 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
Which of the following is used to transmit alarm notifications to you?
- A. System Monitor
- B. TFTP
- C. SSA
- D. Simple Mail Transfer Protocol (SMTP)
Correct Answer: D 🗳️
Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?
- A. Extension
- B. Services
- C. Mobility
- D. Telephony-Supervisor Settings
- E. User Rights
Correct Answer: E 🗳️
If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?
- A. 14
- B. 8
- C. 12
- D. 10
Correct Answer: C 🗳️
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
- A. Configuration Wizard
- B. Management Wizard
- C. Configuration Tools
- D. Management Tool
Correct Answer: A 🗳️
Explanation: Only visible for Prep4SureReview members. You can sign-up / login (it's free).
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